Who can obtain a fob to access the garden?
All residents at 1-40 Dorset square can apply for a key to the gardens
What documents do I need to provide in my application?
We require scan copies of the following:
– Photo ID – copy of photo page from passport or other national ID card
– Council tax notice record showing your name and the property address
– If you are a tenant we need a copy of the tenancy agreement
– Signed Keyholder Undertaking
What are the fees?
A one-off payment of £80 deposit by the fob holder (refundable on return of key) and proof of fully paid-up garden rates subscription.
Who is responsible for garden rates subscription?
Generally the owner/landlord pays, sometimes through a managing agent. If the tenant pays, the Act gives them the right to deduct teh Garden rate paid from their rent. Regardless we cannot issue a fob until garden rates are up to date. If you are not sure that the subscription is paid check with your landlord in the first instance.
How long will it take to get my fob?
The fob management and access are done on a voluntary basis by residents in their spare time so please do not expect anything less than 5 working days for a response to your initial request.
Following that if all the paperwork is received, fob deposit is paid and garden subscription is up to date the fob will be physically handed over as soon as practicably possible. The entire process could take a few weeks so please do not expect immediate access.
I am a neighbour of Dorset Square but not residing at 1-40 Dorset Square so can I get a fob?
No and there are currently no exceptions to this policy.
I have lost my fob - how do I get a replacement?
Contact Us to report the missing fob. A replacement will be provided upon receipt of a new deposit and subject to replacement key availability by the supplier. You may also be required to resend eligibility documentation.